/* ============================================================
   客服报价台 · 协同页面公共样式（报价台沿用自身样式，本文件供 工单看板/管理后台/公共登录 使用）
   ============================================================ */
:root{
  --bg:#e9edf3;
  --panel:#ffffff;
  --ink:#1c2534;
  --muted:#667085;
  --soft:#8a94a6;
  --line:#d9dfe8;
  --line2:#c4ccd8;
  --field:#f6f8fb;
  --brand:#1f5cd6;
  --brand-d:#174ab4;
  --red:#d5382f;
  --red-bg:#fdf1ef;
  --red-line:#f0c9c4;
  --ok:#1f9d55;
  --ok-bg:#eefaf2;
  --warn:#b7791f;
  --warn-bg:#fdf6e9;
  --shadow:0 1px 2px rgba(20,30,50,.05),0 6px 18px -10px rgba(20,30,50,.12);
  --r-lg:14px; --r-md:9px; --r-sm:6px;
  --role-ops:#1f5cd6;
  --role-design:#8a63d2;
  --role-cs:#e2972b;
  --role-prod:#1f9d55;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);
  font-family:"Segoe UI","Microsoft YaHei UI","Microsoft YaHei","PingFang SC",system-ui,-apple-system,sans-serif;
  font-size:14.5px;line-height:1.55}
button{font-family:inherit}
input,textarea,select{font-family:inherit;color:var(--ink)}
.mono,.num{font-variant-numeric:tabular-nums;letter-spacing:.01em}

/* ---------------- 顶栏 ---------------- */
.topbar{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:14px;flex-wrap:wrap;
  background:#fff;border-bottom:1px solid var(--line);padding:9px 18px;box-shadow:var(--shadow)}
.topbar .logo{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink)}
.topbar .logo .mark{width:34px;height:34px;border-radius:9px;background:#fff;color:#fff;
  display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px;transform:rotate(-3deg);overflow:hidden;box-shadow:inset 0 0 0 1px rgba(20,30,50,.08)}
.topbar .logo .mark .logo-img{width:100%;height:100%;object-fit:cover;display:block;border-radius:9px}
.topbar .logo .mark .logo-fallback{font-weight:700;font-size:16px}
.topbar .logo b{font-size:15.5px;letter-spacing:.2px;display:block}
.topbar .logo small{color:var(--muted);font-size:11.5px;display:block;font-weight:400}
.topbar nav{display:flex;gap:4px;flex-wrap:wrap;margin-left:6px}
.topbar nav a{text-decoration:none;color:var(--muted);font-size:13.5px;font-weight:600;padding:6px 13px;
  border-radius:999px;border:1px solid transparent}
.topbar nav a:hover{color:var(--ink);background:var(--field)}
.topbar nav a.on{color:#fff;background:var(--brand);border-color:var(--brand)}
.hotdot{font-style:normal;font-size:10px;line-height:1;background:#e02020;color:#fff;border-radius:4px;padding:2px 4px;margin-left:5px;vertical-align:1px;display:inline-block}

/* ---------- 锚点目录（学习中心 / 公司规范共用） ---------- */
.toc{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}
.toc a{background:#fff;border:1px solid var(--line2);border-radius:999px;padding:5px 14px;font-size:13px;
  color:var(--muted);text-decoration:none;line-height:1.5}
.toc a:hover{border-color:#1f5cd6;color:#1f5cd6}

/* ---------- 长文本（公司内部规范）排版 ---------- */
.doc-p{margin:0 0 7px;font-size:13.5px;line-height:1.75;color:var(--ink)}
.doc-h{margin:12px 0 6px;font-size:14px;color:var(--ink)}
.doc-tag{color:#c2261f;margin-right:2px}
.doc-ul,.doc-ol{margin:0 0 8px;padding-left:22px}
.doc-ul li,.doc-ol li{font-size:13.5px;line-height:1.75;margin-bottom:3px}
.doc-ul li::marker{color:#b9c2d0}
.doc-ol li::marker{color:#b9c2d0;font-weight:700}
.doc-p code,.doc-ul code,.doc-ol code{background:var(--field);border:1px solid var(--line);border-radius:4px;padding:0 4px;font-size:12.5px}

/* ---------- 多选店铺 / 多选列表（管理后台） ---------- */
.shopchk{display:flex;flex-wrap:wrap;gap:6px 10px}
.shopchk .chk-item{display:inline-flex;align-items:center;gap:5px;font-size:13px;background:#fff;border:1px solid var(--line2);
  border-radius:8px;padding:4px 10px;cursor:pointer;user-select:none}
.shopchk .chk-item input{width:auto;margin:0}
.shopchk .chk-item:hover{border-color:var(--brand)}

/* ---------- 公司规范编辑器（管理后台） ---------- */
.std-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(300px,1fr);gap:14px;align-items:start}
@media (max-width:1080px){ .std-grid{grid-template-columns:1fr} }
.std-sec{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin-bottom:10px}
.std-sec .sh{display:flex;align-items:center;gap:8px;margin-bottom:7px;flex-wrap:wrap}
.std-sec .no{flex:0 0 24px;height:24px;border-radius:6px;background:#fdeceb;color:#c2261f;font-weight:700;font-size:12.5px;display:flex;align-items:center;justify-content:center}
.std-sec input[type=text]{flex:1;min-width:180px;border:1px solid var(--line2);border-radius:6px;padding:6px 9px;font-size:13.5px;font-weight:600}
.std-sec textarea{width:100%;border:1px solid var(--line2);border-radius:6px;padding:8px 10px;font-size:13px;line-height:1.65;
  min-height:110px;resize:vertical;font-family:inherit}
.std-sec .acts{display:flex;gap:6px;margin-left:auto}
.std-prev{background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px 14px;position:sticky;top:14px;max-height:78vh;overflow:auto}
.std-prev .pv-toc{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px}
.std-prev .pv-toc span{font-size:11.5px;background:var(--field);border:1px solid var(--line);border-radius:999px;padding:1px 9px;color:var(--muted)}
.std-prev h4.pv-h{font-size:13px;margin:12px 0 6px;color:#c2261f;border-bottom:1px dashed var(--line);padding-bottom:5px}
.std-ack{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:10px}
.std-ack .pill{font-size:12px;border-radius:999px;padding:2px 10px;border:1px solid var(--line);background:var(--field);color:var(--muted);font-weight:600}
.std-ack .pill.ok{background:#f2fbf5;border-color:#bfe6cd;color:#1f7a45}
.std-ack .pill.todo{background:#fff7f6;border-color:#f3c9c4;color:#c2261f}
.std-user{font-size:12px;border:1px solid var(--line);border-radius:999px;padding:1px 9px;color:var(--muted);background:#fff}

.topbar .spacer{flex:1}
.usercell{display:inline-flex;align-items:center;gap:8px;font-size:13px}
.role-badge{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;color:#fff;
  border-radius:999px;padding:3px 11px}
.usercell .uname{color:var(--ink);font-weight:600;max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
/* ---------------- 按钮 ---------------- */
.btn{cursor:pointer;border:1px solid var(--line2);background:#fff;color:var(--ink);border-radius:var(--r-sm);
  font-size:13px;padding:7px 13px;transition:background .12s,border-color .12s,color .12s;display:inline-flex;
  align-items:center;gap:6px;justify-content:center;text-decoration:none}
.btn:hover:not(:disabled){border-color:var(--brand);color:var(--brand);background:#f4f8ff}
.btn:disabled{opacity:.45;cursor:not-allowed}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff;font-weight:600}
.btn.primary:hover:not(:disabled){background:var(--brand-d);color:#fff}
.btn.ok{background:var(--ok);border-color:var(--ok);color:#fff;font-weight:600}
.btn.ok:hover:not(:disabled){background:#178248;color:#fff}
.btn.danger{background:var(--red);border-color:var(--red);color:#fff;font-weight:600}
.btn.danger:hover:not(:disabled){background:#c22e24;color:#fff}
.btn.ghost-danger{background:transparent;color:var(--red);border-color:var(--red-line)}
.btn.ghost-danger:hover:not(:disabled){background:var(--red-bg);color:var(--red)}
.btn.sm{font-size:12px;padding:3px 9px;border-radius:5px}
.btn.lg{padding:11px 14px;font-size:14px}
/* ---------------- 卡片/面板 ---------------- */
.page{padding:18px}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--r-lg);padding:16px 18px;
  box-shadow:var(--shadow)}
.panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px;flex-wrap:wrap}
.panel-head h2{margin:0;font-size:15px;font-weight:700}
.hint{font-size:12px;color:var(--soft)}
.emptyhint{color:var(--soft);font-size:13px;padding:26px 6px;text-align:center}
.section-title{font-size:15px;font-weight:700;margin:2px 0 12px;display:flex;align-items:center;gap:8px}
/* ---------------- Toast ---------------- */
.toast{position:fixed;left:50%;bottom:26px;transform:translateX(-50%) translateY(10px);
  background:var(--ink);color:#fff;border-radius:999px;padding:9px 20px;font-size:13.5px;
  opacity:0;pointer-events:none;transition:opacity .18s,transform .18s;z-index:600;
  box-shadow:0 6px 18px rgba(0,0,0,.25);max-width:86vw;text-align:center}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
.toast.err{background:var(--red)}
.toast.ok{background:var(--ok)}
/* ---------------- Modal ---------------- */
.ovl{position:fixed;inset:0;background:rgba(15,20,32,.55);display:flex;align-items:center;justify-content:center;
  z-index:200;padding:22px}
.ovl[hidden]{display:none}
.modal{background:#fff;border-radius:16px;max-width:760px;width:100%;max-height:88vh;display:flex;flex-direction:column;
  box-shadow:0 18px 60px rgba(0,0,0,.35);overflow:hidden}
.modal.wide{max-width:980px}
.modal .mhead{display:flex;align-items:center;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line);flex:none}
.modal .mhead h3{margin:0;font-size:16px;flex:1}
.modal .mbody{padding:16px 18px;overflow:auto}
.modal .mfoot{display:flex;gap:10px;justify-content:flex-end;padding:12px 18px;border-top:1px solid var(--line);flex-wrap:wrap}
.mclose{cursor:pointer;background:var(--field);border:1px solid var(--line);border-radius:50%;width:28px;height:28px;
  color:var(--muted);font-size:14px;line-height:1;flex:none}
.mclose:hover{background:var(--red-bg);color:var(--red);border-color:var(--red-line)}
/* ---------------- 表单 ---------------- */
.frm label{display:block;font-size:12.5px;color:var(--muted);margin:0 0 4px}
.frm input[type=text],.frm input[type=number],.frm input[type=password],.frm select,.frm textarea{
  border:1px solid var(--line2);background:var(--field);border-radius:var(--r-sm);padding:8px 10px;font-size:14px;
  width:100%;color:var(--ink)}
.frm input:focus,.frm select:focus,.frm textarea:focus{outline:none;border-color:var(--brand);background:#fff}
.frm textarea{resize:vertical;min-height:64px}
.frm .row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.frm .row3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px}
.frm .full{grid-column:1/-1}
/* ---------------- 登录 ---------------- */
.login-card{max-width:380px;margin:6vh auto;padding:24px}
.login-card .logo{text-align:center;margin-bottom:14px}
.login-card h1{font-size:18px;margin:4px 0 2px}
.login-card .hint{display:block;text-align:center;margin-bottom:14px}
.login-err{background:var(--red-bg);border:1px solid var(--red-line);color:var(--red);border-radius:var(--r-sm);
  font-size:12.5px;padding:8px 10px;margin:0 0 12px;display:none}
.login-err.show{display:block}
.login-sep{display:flex;align-items:center;gap:10px;color:var(--soft);font-size:12px;margin:16px 0 4px}
.login-sep:before,.login-sep:after{content:'';flex:1;height:1px;background:var(--line)}
.demo-accounts{display:flex;flex-wrap:wrap;gap:6px;justify-content:center}
.demo-accounts button{font-size:11.5px}
/* ---------------- 工单看板 ---------------- */
.toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:12px}
.seg{display:inline-flex;background:#eef1f6;border:1px solid var(--line);border-radius:999px;padding:3px;gap:2px}
.seg button{border:none;background:transparent;border-radius:999px;padding:5px 14px;font-size:13px;cursor:pointer;color:var(--muted);font-weight:600}
.seg button.on{background:#fff;color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.12)}
.board{display:flex;gap:12px;align-items:flex-start;overflow-x:auto;padding-bottom:14px;min-height:60vh}
.col{background:#eef1f6;border:1px solid var(--line);border-radius:12px;min-width:252px;width:252px;flex:none;
  display:flex;flex-direction:column;max-height:calc(100vh - 210px)}
.col .chead{display:flex;align-items:center;gap:8px;padding:9px 11px;font-weight:700;font-size:13px;border-bottom:1px solid var(--line);flex:none}
.col .chead .cnt{background:#fff;border:1px solid var(--line);color:var(--muted);border-radius:999px;font-size:11.5px;padding:0 8px;font-weight:600}
.col .chead .sub{margin-left:auto;font-size:11px;color:var(--soft);font-weight:400}
.col .clist{padding:8px;display:flex;flex-direction:column;gap:8px;overflow:auto}
.order-card{background:#fff;border:1px solid var(--line);border-radius:11px;padding:10px 11px;cursor:pointer;
  box-shadow:0 1px 2px rgba(20,30,50,.04);transition:border-color .12s, box-shadow .12s;position:relative}
.order-card:hover{border-color:var(--brand);box-shadow:0 4px 14px -6px rgba(31,92,214,.35)}
.order-card.new-flash{animation:flash 1.6s ease 2}
@keyframes flash{0%{box-shadow:0 0 0 3px rgba(31,92,214,.55)}100%{box-shadow:0 0 0 3px transparent}}
.oc-top{display:flex;align-items:center;gap:6px}
.oc-no{font-size:11.5px;color:var(--soft);font-weight:600}
.oc-time{font-size:10.5px;color:var(--soft);margin-left:auto}
.pchip{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:700;color:#fff;border-radius:5px;
  padding:1px 8px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.shop-chip{display:inline-flex;align-items:center;gap:3px;font-size:11px;font-weight:600;color:#8a5a00;background:#fff6e0;
  border:1px solid #f0d9a8;border-radius:5px;padding:1px 7px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:middle}
.shop-chip.none{color:var(--soft);background:var(--field);border-color:var(--line2);font-weight:400}
.oc-name{font-size:14px;font-weight:700;margin:5px 0 1px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.oc-flags{display:flex;gap:4px;flex-wrap:wrap;margin:3px 0}
.tag-mini{font-size:10.5px;color:var(--muted);border:1px solid var(--line);background:var(--field);border-radius:4px;padding:0 5px}
.tag-mini.hot{color:var(--red);border-color:var(--red-line);background:var(--red-bg)}
.tag-mini.exp{color:var(--brand);border-color:#b9cdf0;background:#f0f5ff}
.oc-stats{display:flex;gap:10px;font-size:11.5px;color:var(--muted);margin:4px 0 6px;flex-wrap:wrap}
.oc-stats b{color:var(--ink)}
.oc-thumbs{display:flex;gap:4px;margin-bottom:7px;min-height:0}
.oc-thumbs img,.oc-thumbs .noimg{width:38px;height:38px;border-radius:6px;object-fit:cover;border:1px solid var(--line)}
.oc-thumbs .noimg{background:var(--field);color:var(--soft);font-size:10px;display:flex;align-items:center;justify-content:center;text-align:center;line-height:1.2}
.oc-foot{display:flex;align-items:center;gap:8px;font-size:11px;color:var(--muted)}
.oc-foot .who{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}
.oc-acts{display:flex;gap:6px;margin-top:8px;flex-wrap:wrap}
.stage-badge{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:700;border-radius:999px;padding:1px 9px;color:#fff}
.done-badge{background:var(--ok)}
.cancel-badge{background:var(--soft)}
.inline-note{width:100%;border:1px solid var(--line2);border-radius:6px;padding:5px 8px;font-size:12.5px;margin-top:6px}
/* ---------------- 通用表格 ---------------- */
.tbl{width:100%;border-collapse:collapse}
.tbl th{background:#f2f5f9;color:var(--muted);font-weight:600;font-size:12px;text-align:left;
  padding:8px 10px;border-bottom:1px solid var(--line2);white-space:nowrap}
.tbl td{padding:8px 10px;border-bottom:1px dashed #e2e6ee;vertical-align:middle}
.tbl tr:last-child td{border-bottom:none}
.tbl .num{text-align:right}
/* 历史/明细时间线 */
.tl{list-style:none;margin:0;padding:0}
.tl li{position:relative;padding:0 0 14px 20px;border-left:2px solid var(--line)}
.tl li:before{content:'';position:absolute;left:-6px;top:4px;width:10px;height:10px;border-radius:50%;
  background:#fff;border:2px solid var(--brand)}
.tl li:last-child{padding-bottom:0}
.tl .tt{font-size:12.5px;color:var(--soft)}
.tl .ta{font-weight:600;margin:1px 0}
.tl .tn{font-size:12.5px;color:var(--muted);white-space:pre-wrap}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:10px 18px}
.fact{display:flex;flex-direction:column;gap:2px;background:var(--field);border:1px solid var(--line);
  border-radius:8px;padding:7px 11px}
.fact span{font-size:11px;color:var(--soft)}
.fact b{font-size:14px}
.sum-row{display:grid;grid-template-columns:auto 1fr auto;gap:3px 12px;font-size:12.5px;padding:3px 0;
  border-bottom:1px dashed #eceef3}
.sum-row.hd{color:var(--muted)}
.dimg{width:100%;border:1px dashed var(--line2);border-radius:8px;background:var(--field);
  display:flex;align-items:center;justify-content:center;min-height:70px;padding:8px;margin-top:6px}
.dimg img{max-width:100%;max-height:220px;border-radius:5px;cursor:zoom-in}
.dimg .empty{color:var(--soft);font-size:12px}
.stat-cards{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:12px}
.stat-cards .card{background:#fff;border:1px solid var(--line);border-radius:10px;padding:8px 14px;min-width:96px;
  box-shadow:var(--shadow)}
.stat-cards .card span{display:block;font-size:11px;color:var(--muted)}
.stat-cards .card b{font-size:17px}
.notice{background:var(--warn-bg);border:1px solid #ecd9a8;color:#8a5a12;border-radius:8px;font-size:12.5px;
  padding:8px 12px;margin-bottom:12px}
.notice.info{background:#eef4ff;border-color:#c7d8f7;color:#24407e}
/* admin 编辑行 */
.prod-edit{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff;margin-bottom:8px}
.prod-edit .pe-top{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.prod-edit input[type=text]{border:1px solid var(--line2);border-radius:6px;padding:6px 8px;font-size:13.5px;background:var(--field)}
.pe-price{display:flex;gap:6px;align-items:center;margin-left:auto;font-size:12.5px;color:var(--muted)}
.pe-price input,.var-price input{width:88px;border:1px solid var(--line2);border-radius:6px;padding:5px 7px;background:var(--field)}
.var-prices{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px;align-items:center}
.var-price{display:inline-flex;align-items:center;gap:5px;font-size:13px;color:var(--ink)}
.var-price input:focus,.pe-price input:focus{border-color:var(--brand);outline:none;background:#fff}
.tabs{display:flex;gap:6px;margin-bottom:16px;border-bottom:1px solid var(--line);padding-bottom:0}
.tabs button{border:none;background:transparent;padding:9px 18px;font-size:14px;font-weight:600;color:var(--muted);
  cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs button:hover{color:var(--ink)}
.tabs button.on{color:var(--brand);border-bottom-color:var(--brand)}
.tabpane[hidden]{display:none}
.stage-row{display:flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--line);border-radius:9px;
  padding:8px 10px;margin-bottom:6px;flex-wrap:wrap}
.stage-row .idx{width:22px;text-align:center;color:var(--soft);font-weight:700}
.stage-row input[type=text]{border:1px solid var(--line2);border-radius:6px;padding:6px 9px;width:190px;background:var(--field)}
.stage-row select{border:1px solid var(--line2);border-radius:6px;padding:6px 8px;background:var(--field);min-width:110px}
.stage-row .arrow{color:var(--muted);font-size:16px}
@media (max-width:760px){
  .frm .row,.frm .row3,.grid2{grid-template-columns:1fr}
  .page{padding:12px}
  .topbar{padding:8px 12px}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}